why giving feedback to students makes you feel tired

I had an idea for a post to write today, but I’m not going to write it. One reason for that is that the topic is better suited to my podcast, so I’m going to save it for an episode. But the main reason is that I don’t feel like I have the brain capacity to write about that topic–which is as abstract and philosophical a topic as I’m willing to touch–right now. I have just spent about two hours answering student emails and text messages, grading assignments, and making Microsoft Word comments on a student’s masters thesis draft. The emails and texts were not just “Received, thanks!” type of messages; they consisted of several paragraphs’ worth of writing advice (in this case, about creating plausibility in a fantasy scenario) and explanations of how to use our learning management system. The grading feedback, while short, got into the topics of primary sources in early American history, tree communication (this is a real thing; there’s a book about it), and parallel universes. The Word comments weren’t of the basic “put a comma here” variety; they involved suggestions for further research, recommendations about elaborating on particular topics, and other macro-level issues regarding this student’s thesis.

Sometimes I get to the end of several hours of this kind of communication and wonder why I feel like I can’t have an intelligent conversation, or why I don’t want to talk at all. Maybe you’ve felt the same way. I know why: It’s because those individualized comments–whether they are written in red pen on a paper, typed in a comment box on Canvas or Blackboard, or spoken to a student in a face-to-face or phone conversation–are perhaps the most important thing we give students. I would venture to say they are more important than grades or lectures or materials. And if you take your job seriously and care about your students, you’re going to bring your best to writing (or speaking) those messages. So it’s no wonder they wipe you out in a good way. They are not peripheral–they are your work. Teacher, you are a writer (or a speaker, and not just a lecturer). Own that!

It’s Lit Time! with Dr. Tess

I’ll keep this brief, but I want to let you, my blog readers, know that I started my podcast! It’s not the education podcast I envisioned when I posted about this a few months ago, but rather a show about stories of all kinds–books, movies, and anything else with a story arc (though, as I hope I showed in this first episode, that term “story arc” is a bit slippery). I’ll keep my ruminations about online teaching and learning here on the blog, and my observations about literature on the podcast–though there may be some crossover from time to time. If you like stories, listen to Episode 1 and let me know what you think!

https://asynchronous.podbean.com/e/its-lit-time-episode-1-what-is-a-story/

Well…CRAAP! Is it time to SIFT the CRAAP?

Today we have a guest post from one of my brilliant graduate students, Miriam DeCock, who wrote this post for an assignment in my class. If you’re a teacher or student, especially at the college level, you may have heard of the CRAAP test for evaluating sources, especially websites. In this post, Miriam introduces us to the SIFT test, a sort of pre-screen that helps researchers determine whether a site is worth the time it takes to go through the CRAAP test. I had never heard of SIFT before reading her post, and I’m excited about this new tool for helping students become literate consumers of information–one of my passions. Even if you’re not a teacher or student, the principles of SIFT can help you sort through the piles of information that get virtually dumped on you every day.

What follows is the text-only version of Miriam’s post. If you’d like to see her original version, which takes you through the process using examples from a real website, you can find it here. The title of this post is Miriam’s too!

Credible, reliable sources…in this crazy, high-tech, low accountability digital age, how do you know what stays and what goes?

We all know that source credibility is paramount to a successful academic or professional paper.  How do you determine if your sources are credible?  How do you teach your students to determine source credibility?  What is credibility, anyway?

A commonly-taught method of determining source credibility is the CRAAP (Currency, Relevance, Authority, Accuracy, Purpose) test, designed by librarians at the University of California, Chico.  Of course, these elements are important to consider when evaluating sources.  A problem, however, is that this checklist is geared towards print material; in today’s digital age, it is imperative that we can quickly, carefully, and accurately evaluate online sources.  In light of this new digital age we are in, Mike Caulfield has developed a tool, referred to as SIFT (Stop, Investigate the source, Find better coverage, Trace claims, etc.) to help quickly determine if an online source is worth digging into deeper, or moving along and leaving it in the dust.  

Both tools are valuable and both are worth learning about.  Just like any tool, though, we must understand when each one should be used, and how it should be applied.  

Let’s focus on the SIFT test.  The SIFT test is designed to quickly (60 seconds or less!) evaluate an online source.  If the source passes the SIFT test, then it’s time to run it through the CRAAP test (but that will be a post for another day!)

What is the SIFT Test?

STOP: Is the site familiar?  What reputation does it have?

INVESTIGATE: What authority does the author have?  Are there “affiliate links” or page sponsors that might indicate a bias? 

FIND better coverage: Look for a trusted source to confirm the claim.

TRACE claims to the original source: Where did the information originate from? Can you trace the claim to its origin to “get the full story”?  If you are already looking a the primary source, you can search for another source to verify the claims; if you are looking at a trusted source, this step is not absolutely necessary.

Note from Dr. Tess: This is where Miriam takes you through the SIFT process using a real website in the full version of the post, which I highly recommend!

For further reading…  

Want an in-depth look at the SIFT evaluation method?  Make sure to check out Mike Caulfield’s site at https://hapgood.us/   

Caulfield provides an excellent, free, mini-course to learn how to implement his system in various settings.  For more about the CRAAP test, visit https://library.csuchico.edu/sites/default/files/craap-test.pdf

Sources Consulted and References

California State University, Chico, (2010 September 17). Evaluating information: Applying the CRAAP test. https://library.csuchico.edu/sites/default/files/craap-test.pdf   

Caulfield, M. (2019 June 19)) SIFT The four moves. https://hapgood.us/2019/06/19/sift-the-four-moves/

Sawchuck, C. (2017 August 23).  Test anxiety: Can it be treated? Mayo Clinic. https://www.mayoclinic.org/diseases-conditions/generalized-anxiety-disorder/expert-answers/test-anxiety/faq-20058195  Vaiana, D. (2020 February 12).  How to overcome test anxiety: 5 strategies that work.  College Info Geek. https://collegeinfogeek.com/test-anxiety/

        

What if I started a podcast?

I do a lot of writing in my work life (emails, course announcements, more emails, course revisions, more emails) and my regular human being life (planner, Bible study notes, text messages, social media posts, and the occasional non-work email). When I am writing, I constantly, reflexively revise, which both slows down the process and makes it more mentally taxing than it would be if I could manage to do the kind of one-shot, pristinely untouched writing that proponents of “silencing your inner editor” seem to be envisioning. I enjoy writing, I think writing is important, and I will never stop writing. But I’ve noticed lately that writing can burn me out in a way that talking usually doesn’t (the exception is teaching in front of a classroom, which, though I love it, can be draining for me).

So lately, I’ve been finding ways to substitute talking for writing–sending a Marco Polo to a friend when a text would be too long and complicated, video-recording grading feedback for online students so they can hear and see me and know that I’m not mad at them, etc. This has got me wondering what it would be like if I started a podcast.

So I’m thinking about it. I have a topic (it would be essentially the same as that of this blog, maybe a little wider-ranging) and a name (keeping it secret to increase the hype–actually, the truth is that I’m not sure if I like it yet) and am working on a logo. Beyond that, I got nothin’, except a mug I prematurely bought that says, “Proud to be a one-woman show,” with a little microphone on it. (I figure it can apply in a broad, metaphorical sense even if I don’t start the podcast.)

I should make clear that the podcast would not replace this blog. I’ve maintained this blog for 10 years as of this past December (most of those years it was called Penelope Clearwater), and I see no reason to fold it now. I would probably alternate blog posts and podcast episodes, or do what the influencers do and create coordinating sets of posts and episodes (and Instagram stories–I need to learn how to make those).

I’d like to ask for your help. Would you answer the few questions below to help me figure out how a podcast could best serve you, my readers? (And if the answer is by not existing, that’s okay!) I appreciate your help. You can also feel free to make non-anonymous suggestions in the comments down below.

our teaching and learning preferences

The idea for this post came from a confluence of three factors: 1. I noticed that several of my new students started following my blog after I shared the link (welcome!). 2. I had a Twitter conversation last night with a former student about the conditions for a good discussion in an English class. 3. I am working on my goals for 2021 and have been thinking about ways to be more available and approachable to my students.

So I’ve decided to open up a discussion, in which I hope you will join me, about your teaching preferences (if you’re a teacher) and your learning preferences (if you’re a human being, because we all learn). I’ll start with a few observations; then I’ll ask some questions and give my own answers to begin the conversation.

Observation 1: The idea that there are three learning styles–visual, auditory, and kinesthetic–seems to have been largely debunked, or at least marked with a large asterisk noting that the concept pigeonholes students, is overly simplistic, and isn’t research-based. Anyone can learn in any of those three ways, and the dominant style may have more to do with the world we live in than with an inborn disposition. (For example, I meet few people today who call themselves auditory learners, but if we take this concept anachronistically into the past, I bet there were a lot more auditory learners back in the 19th century when people where accustomed to listening to long political debates.) When folks in the education field talk about how students learn today, they look at a whole constellation of factors that may include cultural and language background, classroom environment, sensory processing modes, past learning experiences, personality factors that may influence when and under what conditions a student will speak up in class, etc. But the best methods for finding out how a student learns are still pretty old-school: observation (which is harder in an online classroom, but not impossible) and asking the students themselves.

Observation 2: Teachers tend to choose their teaching methods based on their own learning preferences. For example, I usually enjoyed the wide-ranging, open-ended discussions we had in the literature classes I took in college, so I often attempted to conduct these types of discussions in the classes I taught. This isn’t a bad starting place, but good teachers are willing to try different methods when they see that the ones that worked for them as students, or even the ones that have worked with previous classes, aren’t working with a particular group of students. (Of course, this doesn’t mean giving up the first time a method is met with dead silence or confused looks–the students might need time to figure it out and warm up to it.) Also, a technique that works for most of the students in a class may leave out a few students who, for various reasons, can’t get into it. Teachers often talk about “teaching to the middle,” and sometimes that’s what you have to do in a live classroom setting, but that doesn’t mean neglecting the students who fall outside that average clump.

So, here are my questions: How do you prefer to learn? What classroom conditions (online or in-person) make you most likely not only to meet the learning goals of the class but also to enjoy yourself while doing that? What do you want teachers to do to help you learn and enjoy learning? (The answer could be “just leave me alone, thanks”–that’s a legitimate learning style.)

If you’re a teacher (and this could include a Sunday school teacher, a tutor, someone who gives private lessons, a parent, etc.), what are some of your favorite ways of delivering content and connecting with students? Why do you think they’re your favorite?

I realize this post is getting long (I say that a lot, don’t I?), so I’ll just give two quick examples for myself. First, as a learner, I find it hard to concentrate when I’m doing nothing but sitting and listening. I prefer to be doing something with my hands or feet (taking notes, washing dishes, walking) while I’m learning. I think I’ve always been like this, because I have this embarrassing memory from fifth grade: One time I was doodling during class; I don’t remember what we were learning about, but I’m positive it wasn’t a music class. And I raised my hand and asked my teacher if he could show me how to draw a treble clef. And bless his heart, he stopped what he was doing and drew one for me on the board.

As a teacher, I’ve had to adjust my methods since I’ve moved to teaching fully online, but my favorite part about teaching is still connecting with students one-on-one or in small groups. (I used to be a writing tutor, and I loved that because it involved some of my favorite aspects of teaching and none of my least favorite–grading.) I love it when students reach out to me by email or phone, whether they have a question or just want to chat. I’ve said this before: in the online learning environment, it can be really difficult for students and teachers to think of each other as real people, not just writing machines. So I seize on any opportunity to make sure my students know I’m a real person and to learn about them as real people.

Okay, it’s your turn. Go back to those questions in bold and tell me what you think!

What’s your metaphor?

Several years ago, when one of the universities I teach for asked me to design and serve as the subject matter expert (SME) for a research class in the professional writing master’s program, I immediately thought, “How can I possibly be an expert in all of the subjects that my students will need to research?” (By the way, I can’t be the only person in the curriculum design world who always pictures Captain Hook’s sidekick Smee when I see the acronym SME.) True, one could argue that I wasn’t being asked to prove my expertise in all the topics someone might research, but instead in the process of research itself. But even research itself can look vastly different depending on the researcher’s field and the genre, audience, and purpose of the writing. So it didn’t take me long to decide that I didn’t want to create “talking head” videos for the course, in which I would simply share from my own research experience–which, while it isn’t to be discounted, has mostly been in one small corner of a field that most of my students aren’t even going into. Instead, to give my students a broader picture of what “research” can mean in a variety of career fields, I decided to conduct a series of interviews in which I would talk to a nonprofit fundraiser, a biologist, an education professor, and a pastor about the research and writing they do in their work. So my students are seeing me in the videos, but mine is not the main voice they’re hearing. I’m the interviewer, whose role is to ask good questions to draw out other people’s expertise.

Ever since reading Helen Sword’s Air and Light and Time and Space, I’ve been thinking about how metaphors shape the way we do our work. Her book has a whole chapter about writerly metaphors–for example, you’re going to approach writing very differently if you think of it as a voyage of discovery as opposed to an uphill slog–but I’ve been thinking about metaphors in the realm of teaching. And I’ve come to the conclusion that the best metaphor for how I approach teaching, especially with my graduate students, is that of an interviewer. Because the focus of my course is a process–research–rather than a body of information, I allow my students to choose any topic for their major project, with very few limitations. Occasionally, students will choose a topic that I’d actually consider myself an expert or semi-expert in, like composition education or, that one wonderful time, Charles Dickens. But usually, they’re researching and writing about things I have no clue about, like family law or urban foraging. So I can’t pretend I know more about the topic than my student does. Instead, I find myself once again in the role of an interviewer, asking good questions to help the student access his or her own expertise. Most of the time, when I ask my grad students, “Would this be considered an authoritative source in your field?” or “Would your intended audience know the definition of this word?,” I’m not playing that old teacher trick of asking a question I already know the answer to (although I usually have a suspicion one way or the other–otherwise, I wouldn’t have asked). Instead, I’m gently pushing the students to access their own developing expertise.

I’m not downplaying my work here. Being able to ask the right questions is a genuine skill. But I’ve found that approaching my work as an interviewer, at least with these graduate students (a lot of this applies to my upper-level undergrad creative writing students too), keeps me from overstepping my boundaries and doing more harm than good–and losing the students’ trust–by trying to act like an expert in something I’m not. My job is not to look like the most knowledgeable person in the (online) room on every topic; it’s to help students access and build their own knowledge.

Now, as always, I turn the question over to you. Whether you’re a teacher or not, what metaphor(s) do you use to characterize the way you approach your work? If you’ve never thought about this before, think about it and let me know what you decide!

home: the new co-working space

Yesterday afternoon, I took a break from folding laundry and replying to students’ discussion board posts to make myself a cup of tea. I looked outside and saw a chickadee in our birdfeeder. Chickadees are harbingers of colder weather and new birds to look at, and besides, ever since a small stand of trees near our backyard was cut down a few months ago, we haven’t seen any birds at our feeder besides the occasional mourning dove that plants itself there for hours and doesn’t do anything but poop. (Sorry, mourning doves. At least you have a pretty voice!) So, the arrival of the chickadee was an exciting event, and I hollered to my husband, Jordan, who was working in his home office, to come out and look. As if they had been waiting for his arrival, a flurry of birds suddenly appeared, including more chickadees, some cute little brown guys (look, I never said I was a real birder), and even a couple of Eastern bluebirds—my favorite songbird but one that I rarely see. For about fifteen minutes, they flew around the backyard, alighting now and then on our feeder, the neighbors’ fence, and the scrubby bushes on our property line, even daring to get as close as our patio picnic table. Then, shortly after Jordan went back to his office, they were gone, and they haven’t been back (though I’ll be on the lookout around 2:30 this afternoon).

I shared this story because moments like this are among the blessings of working from home, especially with someone you love. This year, millions of people around the world started doing what fully-online professors (and those in an increasing number of job sectors) have been doing for years: working in the space where they also sleep, eat, do chores, and spend time with those they love. Working from home comes with its share of challenges (e.g., distractions, guilt over unfinished tasks, the difficulty of establishing a quitting time), and those challenges are compounded for those with children at home. I don’t want to minimize those challenges, but in this post I am focusing on the joys of working from home, as well as a few of the practical considerations.

Jordan, an engineer, started working from home in March, like many people did. He already had a home office with a pretty sweet computer set-up (powerful processor, big monitor, headset, etc.) because he’s an avid gamer. With a few adjustments (purchasing a second monitor, downloading the primary software he uses for work), he was able to set himself up to work basically the same way he did at the office, with one major difference: his co-workers aren’t here.

Sure, he can and does email, call, and ping them on Microsoft Teams. But if he wants to get up and stretch his legs and decompress after a stressful meeting, the only person in his physical space is me, and I’m not much use in a conversation about solenoids. (They’re little magnetic parts that open and close things. I’ve learned that much.) But then again, maybe that’s a good thing. Maybe what Jordan needs in that moment is both a cup of tea from a real teakettle (which I know he can’t get at the office) and a conversation with someone who’s doing something totally different, like grading English papers.

I think we all know that siloing is a major problem with the way our culture treats work, especially in the higher education sector. We specialize in one thing, starting with our undergraduate majors and getting increasingly narrower as we move through the levels of education and professional development, and while there’s certainly nothing wrong with getting really good at one thing (like making solenoids), I fear we are neglecting skills and character qualities that transfer from one situation, context, or career to another. Perhaps we are losing the ability to have meaningful intellectual conversations with those in other fields.

That just got really philosophical. But I went there because I’ve been thinking about the relatively recent phenomenon of co-working spaces. You’ve probably heard of them: they’re buildings (or floors) where anyone who needs a space to work—freelancers, private practitioners, telecommuters looking for a change of scene or some peace and quiet—can rent a room or cubicle alongside others who are doing the same thing. Though I’ve never worked in one of these spaces myself, I can imagine that one of the benefits—besides having someone to split a lunch order with—is that you get to have conversations with (and possibly eavesdrop on) people who are doing very different work than you are. Maybe you learn something from them, and maybe you even come up with ways you can partner with your cross-disciplinary co-workers. I wonder how many new businesses and community services have been hatched out of these almost accidental partnerships.

During this year’s pandemic, many couples, families, and roommates found themselves in a co-working situation with people they already knew and loved, but had never worked alongside. For Jordan and me, who just got married this year, this has been basically an unadulterated blessing. It has allowed us to spend almost all day, every day together during the formative early months of our marriage. It has allowed us to become familiar with each other’s work habits and given me a peek into Jordan’s relationships with his co-workers, who I know are very important to him. We have been taking an hour-long lunch break together, which gives us time to prepare and eat healthier meals. (And as a side benefit, we’ve gotten through all the seasons of Friends and most of Avatar: The Last Airbender during our lunches.) And sometimes, we get to share special moments like the bird-stravaganza of yesterday afternoon.

The only thing we’re still trying to figure out with regard to working from home is where my space will be. This was Jordan’s house before we got married, so I didn’t already have a workspace of my own as he did. I started out working on the dining room table, which had its benefits (good lighting, plenty of space, good view of birds), but I felt like I had to clean up my stuff at the end of every workday, and I wanted a more permanent area. So lately, I’ve been working in the bedroom. Next to one of the windows, I’ve set up a small, brown and green vintage metal table that I bought at an antique shop a few years ago. My laptop sits there all the time, along with my planner and a few other items. A chair doesn’t quite fit underneath the table, so when it’s time to work, I pull over a vintage wooden chair reupholstered in a bird print (another antiquing find) that usually sits in another part of the room. So far, this setup is working pretty well, but I’d also like to try setting up a little work corner in our living room. Jordan and I have talked about sharing the home office, but we don’t think this would work very well for meetings, and I’m happy to let that be his space since my work is more mobile than his.

I’m still figuring out my space, but trying out different spots is more fun than inconvenience. I’m thankful that I get to work from home, and even more thankful that I get to do it alongside my favorite co-worker.

What does your workspace look like? Who are your co-workers, in both senses of the word? What are some of the challenges and benefits of your work setup? I’d love to hear from you!

Imposter syndrome: You probably have it.

Today I’m writing to you about something that’s so central to my experience of being a teacher and an academic that I considered calling this The Imposter Blog. (I decided that might be confusing.) Imposter syndrome has become a widely documented phenomenon in the fields of psychology and education. It simply means feeling like everyone else in your group (whether that’s a class, a doctoral cohort, a department at work, or even a group of gaming friends) belongs there, but that you’re an unqualified, inexperienced imposter–a poser, as people my age used to say when we were teens. If you’re a teacher, have you ever though as you approached your students (whether online or in front of a classroom), “I don’t know enough about this topic to be teaching other people about it?” If so, you’ve experienced imposter system. (If not, are you lying?)

One of the strongest triggers of imposter syndrome in my life has been joining the faculty of the university where I earned my first two degrees, coming to teach alongside professors who once taught me. Besides the perpetually awkward conundrum of what to call them (there are some whose first names I’ll never be able to bring myself to use), I have a really hard time shaking the feeling that I’m just the annoying kid who tags along with the adults. Although it’s been a few years and I’ve started coming into my own as a colleague, there are still situations that send me straight back to being a shy nineteen-year-old sitting in my first British lit class. These include having to express disagreement with one of my former professors, serving on a thesis committee with them (especially if I’m the chair), and being asked to share my expertise on something (gut reaction: what expertise?).

Instead of giving you my five steps to overcoming imposter syndrome (as a matter of fact, I don’t have those), I’d like to ask you to share your expertise, or at least your stories. In what situations, if any, have you felt imposter syndrome? Is there anything you can do that helps? Is there anything your colleagues or administrators have done that helps, or that you wish they would do?

Thanks for being part of this community! Next time, I won’t make you wait so long for a new post.

on “putting oneself out there” and how it feels to fail

I thought I’d start this blog on a positive note with a post about rejection and failure.

That’s a joke; you can laugh. I’m not trying to make a profound statement about the value of failure. I believe it can be valuable, but that’s not what this post is about. Today, I want to start a conversation about how rejection and failure—and the fear thereof—feel in the moment you are experiencing them, before you start looking for life lessons and recalling all the inspiration quotes you’ve read about Thomas Edison and people like that. Let’s talk about what makes us feel these feelings and what we do to deal with them.

Academics are always at risk of rejection and failure. I am reading a book by Helen Sword called Air and Light and Time and Space: How Successful Academics Write (and really enjoying it! Perhaps I’ll review it here when I finish), and I found it delightfully ironic but not surprising that she included a chapter on failure in a book about successful people. The book consists largely of quotations from Sword’s extensive interviews with prolific and well-regarded (but not necessarily celebrity-level) scholars from across the disciplines, and in this chapter, they speak of rejection letters, bad reviews, discouraging colleagues and “mentors” (I put this in scare quotes because a discouraging mentor should be an impossibility), and the all too familiar fear of sharing one’s words and ideas with an audience of any size.

Sword’s book is addressed to professors who publish academically on a regular basis, which means I’m a little bit outside her target demographic. Perhaps some of you, like me, are in a position in which your primary duty is to teach and there is little or no expectation for you to publish. But that doesn’t mean you don’t consistently face rejection and failure too. For one thing, if you have a blog, a social media platform, or even a regular-person social media profile that your colleagues and students can find, your ideas (and your photos of sunrises and pumpkin spice lattes—I’m talking about myself here) have a larger audience than you might feel entirely comfortable with. If you are an online faculty member with creative control over your own course, your students are reading your words, hearing your voice, perhaps seeing your face each time they log into the course, and there’s always a risk that the students will find your mannerisms awkward or your teaching style overbearing, or that an activity or reading you assign will fall flat. Even if you see yourself as merely a facilitator of a course that someone else designed, you are still the breathing, human face of the course for your students, and every time you post grading feedback or send an email clarifying an instruction, there’s a chance your students will misunderstand or be offended or ignore you.

Why do we keep setting ourselves up for potential rejection or failure? Well, think about the alternatives—you could just not reply to your emails, or you could never try anything new in your course, or you could wear a paper bag over your head in your course videos (as just a few examples). I hope you agree with me that, while these alternatives may be enticing, they are not desirable options. The very same conditions that set you up for failure and rejection are also the conditions that allow you to teach, to encourage, to model, and—possibly—to change lives. But now I’m getting too inspirational. Let’s back up for a minute.

I want to talk about the specific scenarios that trigger those fears of rejection and failure. Please share in the comments below—what, in your teaching career, has made or regularly makes you want to hide under your desk? For me, one of the worst triggers is reading course evaluations. I think a big reason why these are so consistently scary for me is that my first full-time college-level instructional job was teaching a required, zero-credit course that many students regarded as remedial (which it was, even though we didn’t use that word) and as a punishment for not passing the placement test. Some students welcomed the opportunity, some begrudgingly came to admit that the course wasn’t a complete waste of their time, but others bore a semester-long grudge toward the course and took it out in the course evaluation. And of course, I read all the negative comments in the evaluations as if they were about me, as a person, even though many of them weren’t. So even though I’m now teaching courses that students tend to enjoy or at least find valuable, my heart rate still goes up and my palms get sweaty when I open those evaluations. I rush through them, seeking out negative comments so I can get them over with, which causes me to skim over and not fully appreciate the positive, sometimes even glowing, comments that now typically outnumber the bad ones. Course evaluations are supposed to be a tool to help faculty know how to improve their courses, but for me, they’re too tied up with ugly emotions to really be helpful. Like other things in academia that are supposed to be useful, they have become an ordeal instead (perhaps another post for another time?).

Here are some other scenarios that might trigger a fear of rejection or failure:

  • Presenting an idea in a committee meeting or email discussion
  • Asking for something (a pay increase, time off, the opportunity to teach a desired course)
  • Meeting with a new student who thinks you’re cool and wondering the whole time if her illusions about your awesomeness are being shattered (Does this sound oddly specific? It’s happened to me. By the way, this scenario involves imposter syndrome, a subcategory of today’s topic that I plan to write a whole post about soon.)

What are some of your scenarios? Why do you think they are triggers for you? Do they cause physiological symptoms like the ones I mentioned above? (The raised heart rate and sweaty palms are not just metaphors!) Is there anything you have learned to do to deal with these fears or at least mitigate their symptoms? (For example, in my welcome post, I mentioned that I might have my husband hold my hand while I read course evaluations.)

I’m excited about the community we are forming here, and I look forward to reading your thoughts on this topic. If you found this post helpful or mildly entertaining, tell a colleague or friend!

a quick guide to being a great teacher

Like my title? Yeah, that’s clickbait. (And if you’re a teacher, you should know that.) But it also fits the story I want to tell you today.

Since 2016, when I designed the main online college course I teach right now, I have been requiring students to create a “research quick guide” in one of the last modules. The assignment is supposed to get them to reflect on what they know about how to do research in their field (“field” can be academic or professional, or in the case of my creative writing students, genre) and come up with a succinct way to share that knowledge with others. The important thing is the content, but somewhere along the line, I’ve gotten a little hung up on the design element of the assignment. I often find myself deducting points when a student’s guide is “hard to visually scan” or “more of an essay than a quick guide.” The problem is that there’s not a general consensus across contexts as to what a “quick guide” actually is. I’m committing that terrible teacher sin of asking my students to read my mind.

I should also point out that it’s pretty ironic that I’m judging other people’s design skills, as may be evident from the fact that I’m still using this template from when I started this blog in 2011. I mean, I know basic principles like “don’t use Comic Sans in a work email” and “don’t put too many words on a PowerPoint slide (and then turn your back to the audience and read straight from said wordy slide),” but that’s about the extent of my knowledge. So not only am I asking students to read my mind, but I’m also asking them to do something I don’t really know how to do myself.

Now, as part of a larger update of the course, I’ve set out to create a quick guide for my students. My initial motivation for this project was not to create a quick guide as such; instead, I wanted to respond to a suggestion a student made last fall. (I’ve been carrying around the now-grubby no-longer-sticky note in my planner ever since then.) It turned out that some of the off-hand tips I gave her in emails were actually quite revelatory for her as a first-time online graduate student who hadn’t written an academic paper in years, and she thought that other students might also benefit from the advice. She suggested some categories, like “how to check grades and feedback,” “what is an annotated bibliography?,” and “getting to know your professor.”

Meanwhile, many students have asked for an example quick guide, so I decided to combine these two endeavors. I would create a quick guide to being an English 602 student (very meta, if you ask me). I hoped to be able to send this out to current and future students and tell them, “Hey, I’m not a designer, but I made this in Word and it wasn’t that hard and didn’t take me that long. You can do it too!”

I finally started on the document yesterday. For visual interest, I decided to use a variety of Word’s prefabricated text boxes and sidebars. I also used some relevant clip art icons to create a short border between two of the sections, and I inserted a photo from my computer. Nothing fancy, but I think it looks pretty good (though I still need to do the second page).

Here’s the problem: It wasn’t easy. Once I got some of the text boxes on the page, dragging them around to accommodate new elements was frustratingly difficult. Inserting and resizing the picture was a stab in the dark–I wasn’t sure what those numbers meant or why most of the photo had disappeared off the bottom of the page. I had to get my husband to help me, and even he, who’s all-around better at this stuff than I am, admitted that he didn’t know how to do everything I wanted to do.

So I don’t feel honest telling my students that creating a document like this will be easy. I sometimes have students who have design backgrounds or who use Publisher regularly in their work, and they turn in beautiful, readable, user-friendly quick guides. But for students who are having trouble centering their title or inserting a paragraph break in a basic essay, what I’m asking them to do in this assignment could be panic-inducing.

I’m going to finish the quick guide and send it to my students with the message I had planned to give them, minus “it wasn’t that easy and didn’t take me that long.” I am also going to add that their quick guide doesn’t need to look as good as mine; even some bullet points or a numbered list will show me that they’re thinking about how not to overwhelm their readers. I am going to continue assigning the quick guide, because I think it’s useful for students to work on problem-solving skills in a class about workplace writing–who knows what their bosses may ask them to create someday? But now that I’ve gone through the process of creating a quick guide myself, I’ve learned what’s most important about this assignment, and I’ve developed some empathy for my students. And I’ll be able to answer questions better in the future.

Lesson learned: Don’t ask your students to do something you’ve never done yourself. That may not be a quick guide to becoming a great teacher, but it might be a small step to becoming at least a good one.